Mastering Difficult Conversations: Tools for Clear and Compassionate Communication

This presentation explores why interactions become difficult, emphasizing the importance of self-awareness and emotional intelligence. Attendees will learn actionable strategies like active listening, de-escalation techniques, and the use of assertive language. Real-life scenarios and a communication toolkit provide practical takeaways for improving outcomes in both professional and personal settings.

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On-Demand Availability

TakeĀ the course at your own pace!

6-Month Content Access

Come back and reference this content after purchase.

Course Completion Certificate

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1.0 Hour of RACE-Approved CE Credit

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Get a taste of the course ā†’

taught by Sara Bledsoe, DVM, CVA, CHPV

 

After participating in this course, you'll be able to:

Recognize root causes of difficult interactions

Demonstrate self-awareness and emotional intelligence

Apply inclusive communication strategies & utilize a practical communication toolkit

Take the courseĀ now!Ā 

Mastering Difficult Conversations: Tools for Clear and Compassionate Communication

Learn actionable strategies like active listening, de-escalation techniques, and the use of assertive language. Real-life scenarios and a communication toolkit provide practical takeaways for improving outcomes in both professional and personal settings.

$60.00 USD

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