blendvet Privacy Policy

At blendvet® (“we,” “us,” and “our”), we understand your privacy is important. We are committed to keeping you informed and protecting your privacy online.

When you (i) visit or use our website(s) at [www.blend.vet], (ii) our social media channels and related platforms or (iii) otherwise interact with our online services(collectively, our “Services”), this Privacy Policy applies unless the product or service displays, references, or links to a different privacy policy. We will only process your personal data in accordance with this Privacy Policy and applicable data protection and privacy laws. 

By using our Services, you agree to comply with and be bound by this Privacy Policy, our Website Terms of Use, and any other agreement that governs your use of our Services(collectively, “Agreements”). If you do not agree with the terms and conditions contained in these Agreements, you may not use our Services.

1. APPLICABILITY OF THIS PRIVACY POLICY

PURPOSE OF THIS PRIVACY POLICY

This Privacy Policy is intended to inform you of our practices regarding:

●     the types of personal data we may collect from you

●     how we collect, use, and share your personal data to carry out the Services

●     your ability to edit and delete your information

It is important that you read this Privacy Policy together with any other privacy policy we may link, reference, or provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your personal data. This Privacy Policy supplements other notices and privacy policies and is not intended to override them.

CONTROLLER

This Privacy Policy applies when blendvet is in control of how data is collected, stored, and processed. (When we are the data controller.)  

THIRD-PARTY LINKS

The Services may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. For example, if you post something on Facebook(even though we communicate with you on Facebook), that information is governed by the privacy policy on Facebook’s website. When you leave our Services, we encourage you to read the privacy policy of every website you visit.

OUR POLICY CONCERNING CHILDREN

Our Services are not designed for use by children under age 18, and we do not knowingly solicit personal data from anyone under age 18. If you are under age 18, do not access or use our Services or related products or services.  If you become aware that we have collected data of anyone under the age of 18, please contact us so that we may delete that data.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we update the Privacy Policy, we will revise the “Last Updated” date above and post the new policy.  We recommend that you review the Privacy Policy each time you visit the Services to stay informed of our privacy practices.

YOUR DUTY TO UPDATE YOUR INFORMATION

It is very important that the personal data we hold about you is accurate and up to date. If you need to update your personal data, please contact us at hello@blend.vet

2. WHAT IS PERSONAL DATA OR PERSONAL INFORMATION

“Personal data,” or personal information, means any information relating to you that can identify you. It does not include data where the identity has been removed (anonymous data).

3. WHAT KIND OF INFORMATION WE COLLECT

The information below sets out examples of personal data we may collect, however, in practice we may not collect all of these examples but only selected examples. The information we collect may include:

• Identity Data: Information that can be used to identify you such as your name, username, email,  date of birth, and demographic information like your age or gender.
• Contact Data: Information that can be used to contact you such as your address, email address, phone number.
• Financial Data: Bank or payment details when you make a purchase.
• Customer Data: Your usage or purchase details of our products or services including our free content (for example, online webinars, e-courses, downloads, mailing lists).
• Technical Data: Your IP address, login, browser type, browser plug-ins, time zone, location, operating system.
• Marketing and Communication Data: Your preferences in receiving marketing communications from us and our third parties and your communication preferences.
• User Data: Information about how you use or are granted access to our Services, your username and password, purchases or orders, how long you are on our pages, URL clicks, your attendance at webinars or other events hosted by us, and your interests, preferences, feedback and survey responses.
• Social Networking Data: Information from social networking sites and apps, including Facebook, Instagram, Linkedin, Twitter, or other social network or apps not named specifically here, which may include your name, your social network username, location, email address, age, gender, profile picture, and any other public information.

AGGREGATED DATA

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your User Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Policy.

SPECIAL CATEGORIES OF PERSONAL DATA

We may use certain sensitive (or “special category”)personal data where you have given your explicit consent to us doing so, to better serve and meet your needs. Examples of sensitive personal data we may collect and process include: 

• racial or ethnic origin
• religious and philosophical beliefs
• health data
• sex life or sexual orientation

4. HOW WE COLLECT YOUR INFORMATION

The information below sets out examples of how we may collect your personal data, however, in practice we may not use all of these methods but only selected methods.

INFORMATION YOU PROVIDE DIRECTLY TO US

We may collect data about you if you voluntarily provide us with such information in connection with the following:

• Complete a questionnaire
• Fill out a form on our websites
• Register for an event organized by or hosted by us
• Subscribe to our newsletter
• Set up an account
• Participate in a survey, contest or competition
• Give us feedback
• Send us an inquiry, a letter, email or social media message
• Call us or any other means of direct communication

INFORMATION WE COLLECT AUTOMATICALLY FROM YOUR USE OF OUR SERVICES

When you visit our websites or otherwise interact with our Services, we may automatically collect data about your device, equipment, browsing actions, IP address, and usage patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

INFORMATION WE COLLECT FROM THIRD-PARTY SOURCES

We may occasionally obtain information from third parties, including

• trusted partners with whom we jointly provide services, applications, and services that make users’ information available to others (for example, social networks such as Facebook); and
• publicly available sources (for example, government databases or online searches).

At the time of this writing, we may receive personal data about you from the third-party services as set out below:

• Analytics providers such as [Google]
• Advertising networks such as [Facebook]
• Email management and newsletter providers such as [www.blend.vet]
• Video conferencing such as [Zoom]

5. HOW WE USE YOUR INFORMATION

Under data and privacy laws, we are only allowed to use your data for specific reasons and where we have the legal basis to do so.  Your data allows us to offer you certain products and services, including the use of ourServices, to fulfill our obligations to you, to customize your interaction with us and our Services, and to allow us to suggest other products are services we think might interest you. To the extent we process your data, we do so to serve our legitimate business interests (such as providing you with the opportunity to purchase our goods or services and interact with our Services.

SPECIFICALLY, WE MAY USE THE INFORMATION WE COLLECT TO:

• Operate our website
• Provide and improve our Services
• Correspond with you
• Carry out obligations arising from any contracts or agreements between you and us
• Detect and prevent fraud
• Make your experience with our Services more efficient and enjoyable
• Interact with you via social media
• Send you a newsletter or other updates about our Services
• Generate a profile that is personalized to you, so that future interactions with our Services will be more personal
• Fundraising
• Research and analytics - for example, we may contact you for feedback about our products and service
• Provide promotional offers about events, other products or services or opportunities that may be of interest to you (if you have requested information from us or purchased from us and you have not opted out of receiving that marketing)
• Compile anonymous statistical data for our own use or for a third party’s use
• Deliver third-Party marketing - with your express consent
• Track your purchase history 

6. WHY WE SHARE YOUR INFORMATION

We may share your data with third parties for the purposes it was collected and in certain situations.In particular, we may share your data with third party processors as needed to serve our legitimate business interests, which include administration of our Services, administration of your account, entering into contracts with you, communicating with you, taking orders for goods or services, delivering our goods and services, identifying trends, protecting the security of our company and Services, and marketing additional goods and services to you.  The legal basis for our disclosure of your data is both your consent to this Privacy Policy and our own right to protect and promote our legitimate business interests.

The following are specific reasons why we may share your information.

• Employees, Contractors and Corporate Affiliates: We may share in our group of companies as necessary to operate our Services.
• Authorized Third-Party Suppliers and Service Providers: We may share with customer service, email management, website hosting, marketing, IT and system administration, and others with specialized services to help us provide the Services.
• Professional Advisors: We may share with our accountants, attorneys, bankers, auditors, and insurers.
• Publicly Shared Information: Any information that you voluntarily choose to share in a public area of our Services (i.e., by posting a comment or leaving a review) will be available to anyone who has access to that content.
• Aggregator De-Identified Information: We may share information in aggregate/or anonymous form that cannot reasonably be used to identify an individual. For example, we may disclose aggregated user statistics (i.e., the total number or percentage of users from a particular geographic region) in order to describe our Service to current and prospective partners and other third parties, and for other lawful purposes.
• Legal Compliance: We may share when we believe it is necessary to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests, protect you or other users, operate and maintain the security of our Services and related business operations, and protect our rights or property.
• Business Transfer: We may share with new business owners if wesell, transfer, or merge parts of our business or our assets (if so, the new owners may use your personal data in the same way as set out in this Privacy Policy).
• Other purposes: We may disclose your personal data as necessary to comply with any legal obligation or to protect your interests, orthe vital interests of others or our company.
• With your consent  

7.    HOW WE PROTECT YOUR DATA

To protect your personal data, we have implemented and strive to maintain reasonable, commercially acceptable safeguards appropriate to the nature of the information we collect and store. However, no website, internet transmission, method of electronic storage, or security system is completely secure. We urge you to take appropriate steps to keep your personal data safe, such as choosing not to send personal data through insecure email and closing your browser when finished using our Services or those of any other website on a shared device or unsecured network.

8.    HOW WE STORE DATA AND FOR HOW LONG

The personal data wecollect is stored primarily in the United States. However, that information may also be stored and processed wherever our service providers maintain facilities. We use our best efforts to ensure the personal information wecollect is processed as described in this Privacy Policy and as required by applicable law.

We will only retain the personal data you provide for as long as reasonably as needed to fulfill the purposes for which we collected it, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Our actual retention periods can vary widely based on the type of data, nature of the relationship, and our legal and other obligations. 

9.    YOUR CHOICES ABOUT YOUR DATA

YOU DON’T HAVE TO PROVIDE US WITH YOUR DATA

You can choose not to provide us with any personal data. Where we are required to collect personal data by law, or if it’s necessary for us to provide certain aspects of our Services, if you do not provide us with that data when requested, that may prevent us from providing you with access to certain parts of our Services. In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time. 

YOU MAY REQUEST ACCESS, CORRECTION,  OR DELETION OF YOUR DATA

You may request access to, correction of, or deletion of your personal data by contacting us as described at the bottom of this Privacy Policy. We may decline your request if: (i) we are unable to verify you are the person to whom the data relates, (ii) it could adversely affect the rights of another person, or (iii) it is unreasonable, excessive, or prohibited.

YOU MAY TURN OFF COOKIES

We may send cookies to your computer in order to uniquely identify your browser, help us improve our Services, and otherwise enhance your experience. A “cookie” is a small file of letters and numbers stored on your browser or your device's hard drive.

If you do not wish to receive cookies, most browsers have an “options” or “preferences” menu that will allow you to change your cookie setting. If you delete or refuse cookies,that may prevent you from experiencing the full functionality of our website and related Services.

YOU MAY OPT OUT OF MARKETING

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at anytime.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product or service purchase.

YOU MAY UNSUBSCRIBE

If you want to unsubscribe from receiving emails from us, you may do so at any time. Each email from us includes instructions for unsubscribing from these email communications.

10. REGION AND STATE-SPECIFIC RIGHTS

We maintain data in the United States of America and in accordance with the laws of the United States,which may not provide the same level of protection as the laws in your jurisdiction.  By using the Services and providing us with data, you understand and agree that your information may be transferred to and stored on servers located outside your resident jurisdiction and, to the extent you are a resident of a country other than the United States, that you consent to the transfer of such data to the United States for processing by us in accordance with this Privacy Policy.

EUROPEAN DATA PROTECTION RIGHTS

If you are covered by the General Data Protection Regulation, you have several important rights. You may have the right to:

• Request Access - You have the right to receive a copy of the personal data we hold about you.
• Request Correction - You have the right to request the correction of your personal data if it is inaccurate or incomplete. We may need to verify the accuracy of the new data you provide to us.
• Request Deletion - This is also known as the “right to be forgotten” and, in simple terms, enables youto request the deletion or removal of your information. We may not always be able to comply with your request for deletion for specific legal reasons, which will be notified to you, if applicable, at the time of your request.
• Object to Processing - You have the right to object to certain types of processing, including processing based on our legitimate interests and processing for direct marketing. In some cases, we may demonstrate that we have compelling legitimate grounds to process your data which override your rights and freedoms.
• Request Restriction of Processing - You may request that we stop processing your personal data temporarily if:
• You do not think your data is accurate;
• The processing is unlawful, but you do not want to erase your data;
• We no longer need the personal data for our processing, but you need the data to establish, exercise, or defend legal claims; or
• You have objected to the processing because you believe your interests should override our legitimate interests.‍
• Request the Transfer - You have the right to transfer your personal data to you or a third party. We will provide your personal data in a structured, commonly used, machine-readable format to you or a third party you have chosen. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.‍
• Withdraw Consent at Any Time - If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, that does not mean anything we have done with your personal data with your consent up to that point is unlawful.) If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
• You may also have the right to claim compensation for damages caused by our breach of any data protection laws.

CALIFORNIA RESIDENTS

Shine the Light. If you reside in California, you have the right to request more detailed information about how your personal information is shared with third parties for direct marketing purposes. If applicable, this information would include a list of the categories of personal data that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. You may submit a request to this designated address:hello@blend.vet

Children. We do not sell the personal information of users we know to be less than 16 years of age, unless we receive affirmative authorization (the "Right to Opt In") from either the minor who is between 13 and 16 years of age, or the parent or guardian of a child under 13 years of age. 

NEVADA RESIDENTS

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: hello@blend.vet  However, please know we do not currently sell data triggering that statute’s opt-out requirements.

11. CHANGE OF PURPOSE

We will only use your personal data for the purposes we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you (if we have collected your personal data from you directly), and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

12. HOW TO CONTACT US

If you have any questions about this Privacy Policy, how we handle your personal data, would like to exercise your legal rights, or wish to change your personal information in our records, please contact us by email at hello@blend.vet  Please mark your questions or concerns: Privacy Policy Inquiry.

To help protect your privacy and maintain security, we may take steps to verify your identity before we can action your request.